HP 3-Year CarePack 9x5 Next Day Onsite Hardware Support for StorageWorks MSL5000 SDLT (Electronic)

          More From: HP
          Item #: 5831364
          Mfr. Part#: U2859E
          Availability: On Order
          Est. Ship: Call for Availability

            This 3-Year HP Care Pack can be added to the StorageWorks MSL5000 SDLT tape library. Coverage includes remote problem diagnosis and support - HP Services works with you to isolate hardware problems and help with product installation, configuration, setup, and problem resolution.

            If the problem cannot be resolved remotely, HP will replace your failed product with a new or equivalent-to-new product free of major cosmetic defects. Next-day delivery of replacement products is available for calls received before 2:00 p.m. local time. Your permanent replacement unit will be delivered by 10:30 a.m. the following business day in most areas within the continental United States. Service within 1 to 2 days is available in selected areas of Alaska and Hawaii. Remote telephone support is available 8:00 am-5:00 pm Monday through Friday, excluding holidays. Shipping charges - for both the returned and replacement products - are prepaid by HP.

            Ordering Information


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