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          HP 3 Year Next Business Day Exchange Service for Scanjet 7800

          HP 3 Year Next Business Day Exchange Service for Scanjet 7800

          More From: HP
          Item #: 8726754
          Mfr. Part#: UH370E
          Availability: In Stock
          Est. Ship: Virtual delivery

            Ordering Information

            Price:
            $148.76
             
            HP Hardware Support Exchange Service offers a reliable and fast exchange service for eligible HP products. Specifically targeted at products that can easily be shipped and on which customers may easily restore data from backup files, HP Hardware Support Exchange Service is a cost-efficient but still convenient alternative to onsite support.
            HP Hardware Support Exchange Service provides a replacement product or part to be delivered free of freight charges to your location within a specified period of time. Replacement products or parts are new or equivalent to new in performance.
            When experiencing a problem, the Customer must first place a call to a designated support telephone number. HP will provide basic telephone technical assistance with installation, product configuration, setup, and problem resolution. Prior to scheduling a unit exchange, HP may ask the Customer to provide relevant information, start diagnostic tools, and perform other supporting activities, at the request of HP. If, in the judgment of HP, the problem cannot be resolved remotely, HP will replace the defective product or the customer-replaceable part with a product or part that is new or equivalent to new in performance, but may have minor cosmetic defects. HP will ship the replacement product in a container suitable for returning the defective product to HP. Instructions and a prepaid shipping label for the return of the failed product will be included in the replacement product’s shipping container. The location from which the defective product is returned must not require the defective product to ship through international customs.
            This service is available from 8am-5pm on standard business days (excluding HP holidays). HP does prepay return shipments.
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            Contents Service plan agreement documentation
            General
            Coverage Period 3 year(s)
            Coverage Starts Day One
            Response Time Next Business Day
            Response Type Advanced Exchange, Phone Support
            Service Hours 9x5 (Excludes Holidays)
            Service Included Advanced Exchange, Phone Support, Remote Support
            Service Plan Type Scanners
            Timeline for Purchase Time of Hardware Purchase
            Returns Policy This product is subject to our return policy. Please see our complete return policy for details.
            Service
            Class of Equipment Scanners
            UNSPSC 81111812
            Warranty - Labor 3 Years
            Warranty - Parts 3 Years
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            Scanners (1 Product)
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