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HP takes great care of its customers - that's why it provides you with reliable and high-class service to make you feel comfortable whenever you buy HP products. The company offers a full range of services and supports to make you feel even more comfortable.
This service is available during standard business hours and offers next business day on-site hardware support, accidental damage protection and computrace asset management protection. Also includes Computrace Professional for theft recovery in the event that your laptop is stolen.
HP Accidental Damage Protection G2:
With HP Accidental Damage Protection G2, you are protected in the event you spill liquid on your keyboard, experience a power surge, drop your notebook, or incur other unexpected accidental PC damage. When events like these take place, HP has you covered.
ADP G2 covers unlimited claims up to the value of the purchase price of the system, or one replacement unit.
-Coverage applies to unintentional spills in or on the unit, drops, falls and electrical surges that occur in the course of the normal intended use of the product.
-Does not cover cosmetic damage and/or other damage that doesn't affect the unit’s functionality.
-Does not cover theft, loss, damages caused during shipment, normal wear and tear, consumables, intentional acts of damage, fire, or other exclusions specified by HP.
Note: ADP G2 Must be purchased within 30 days of purchase of hardware. If purchased after that initial 30 days, there will be a 30 day waiting period for any claims. Claims must be made within 30 days of incident. ADP is not offered in Post Warranty Care Packs.