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          HP 4-year CarePack 6-hour Call to Repair Support for 29xx-24 Switch

          HP 4-year CarePack 6-hour Call to Repair Support for 29xx-24 Switch, U0DU4E, 16369515, Services - Onsite/Depot - Hardware Warranty

          More From: HP
          Item #: 16369515
          Mfr. Part#: U0DU4E
          Availability: In Stock
          Est. Ship: Virtual delivery

            Ordering Information

            Price:
             
            HP Proactive Care Service (Proactive Care) offers an integrated set of proactive and reactive services designed to help you improve the availability and performance of your converged infrastructure. In a complex environment, many components need to work together effectively. Proactive Care has been specifically designed to support these complex environments, providing an end-to-end environment support solution that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks.

            In the event of a service incident, Proactive Care provides access to technical solution specialists who can help you to rapidly resolve critical issues. HP employs accelerated escalation procedures to resolve complex incidents. In addition, your support team of HP specialists is equipped with remote technologies and tools designed to reduce downtime and increase productivity.

            The service includes onsite hardware repair if it is required to resolve the issue. You can choose from a range of hardware reactive support levels to meet your business and operational needs. Proactive Care helps you avoid issues by providing such services as firmware release and software patching analysis and recommendations, so that your environment is current and compatible. You will receive a regular Proactive Scan of covered products which can help you to uncover configuration, availability, and security problems more proactively. Proactive Care also provides regular incident reporting to help you avoid repeat problems.

            This HP Care Pack Service features a commitment to resolve hardware problems within 6 hours from the time your service call is received.

            Choose 6-Hour Call-to-Repair support when you need to: be confident of system restoration within the shortest possible timeframe, boost productivity via increased hardware system uptime, obtain easy-to-buy, easy-to-use extended warranty services, enhance IT resource planning and IT staff efficiency.
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            General  
            Service Included Parts and labor
            Response Type Repair / Replace
            Coverage Period 4 year(s)
            Service Included Phone Support
            Service Included Remote monitoring
            Service Included Repair
            Response Type Onsite
            Service Included Firmware upgrades
            Service Included Technical support
            Service Included Hardware replacement
            Service Included Escalation process
            Service Included Reports
            Service Hours 24x7
            Response Type Phone Support
            Service Included Remote Support
            Service Included On-site
            Response Time 6 Hours
            Service  
            Class of Equipment Complicated network devices
            Contents Service plan documentation
            Returns Policy This product is subject to our return policy. Please see our complete return policy for details.
            UNSPSC 81111812
            Warranty - Labor N/A
            Warranty - Parts N/A
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