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          HP 4-Year eCarePack 4-Hour 9x5 Same Business Day Hardware Support - CPU Only

          HP 4-Year eCarePack 4-Hour 9x5 Same Business Day Hardware Support - CPU Only

          More From: HP
          Item #: 6379525
          Mfr. Part#: U7902E
          Availability: In Stock
          Est. Ship: Virtual delivery

            Ordering Information

            Price:
            $138.77
             
            This 4-Year HP electronic CarePack provides Same Business Day On-site Service for your covered desktop's CPU only. Coverage includes remote problem diagnosis and support - HP Services uses electronic remote support tools to isolate your problem and facilitate resolution. For issues that cannot be resolved remotely, an authorized HP Services representative arrives at your site within 4 hours after your call has been logged, if this time falls within your contracted service window. HP Services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary. Your coverage includes all required parts and materials.

            Coverage window options include: Standard business hours, standard business days - Service is available 8:00 a.m. to 5:00 p.m., Monday through Friday, excluding holidays; and Extended business hours, standard business days - Service is available 8:00 a.m. to 9:00 p.m., Monday through Friday, excluding holidays. Established escalation procedures enlist specialized expertise from HP and selected third-parties.
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            Contents Service plan, documentation
            General
            Coverage Period 4 year(s)
            Covered Configurations CPU Only
            Response Time 4 Hours, Same Day
            Response Type Onsite
            Service Hours 9x5 (Excludes Holidays)
            Service Included E-mail consulting, On-site, Remote monitoring, Repair, Replacement, Technical support, Web support
            Service Plan Type Desktops
            Returns Policy This product is subject to our return policy. Please see our complete return policy for details.
            UNSPSC 81111812
            Warranty - Labor 4 Years
            Warranty - Parts 4 Years
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