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          HP 5-Year CarePack 4-Hour 9x5 Same Day Hardware Support for LaserJet CP6015

          HP 5-Year CarePack 4-Hour 9x5 Same Day Hardware Support for LaserJet CP6015, UJ184E, 8653348, Services - Onsite/Depot - Hardware Warranty

          More From: HP
          Item #: 8653348
          Mfr. Part#: UJ184E
          Availability: In Stock
          Est. Ship: Virtual delivery

            Ordering Information

            Price:
             
            This 5-Year HP CarePack provides Same Business Day On-site Service. Coverage includes remote problem diagnosis and support - HP Services uses electronic remote support tools to isolate your problem and facilitate resolution. For issues that cannot be resolved remotely, an authorized HP Services representative arrives at your site within 4 hours after your call has been logged, if this time falls within your contracted service window. HP Services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary. Your coverage includes all required parts and materials.

            With coverage during standard business hours, standard business days, service is available 8:00 a.m. to 5:00 p.m., Monday through Friday, excluding holidays. Established escalation procedures enlist specialized expertise from HP and selected third-parties.
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            General  
            Response Time 4 Hours
            Response Type Onsite
            Service Hours 9x5 (Excludes Holidays)
            Service Included Replacement
            Service Included Web support
            Service Included E-mail consulting
            Service Included Technical support
            Service Included Remote monitoring
            Service Included Repair
            Service Plan Type Printers - Laser
            Coverage Period 5 year(s)
            Service  
            Class of Equipment Printers and multifunctional office machines
            Contents Service plan, documentation
            Returns Policy This product is subject to our return policy. Please see our complete return policy for details.
            UNSPSC 81111812
            Warranty - Labor 5 Years
            Warranty - Parts 5 Years
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