PC Connection Clearance Center. Shop Now!

PC Connection Interactive eCatalog

Messages

          Lenovo 3-year 9x5 4-hour Onsite Service for Sys X

          Lenovo 3-year 9x5 4-hour Onsite Service for Sys X, 00A4342, 13866452, Services - Onsite/Depot - Hardware Warranty

          More From: Lenovo
          Item #: 13866452
          Mfr. Part#: 00A4342
          Availability: In Stock
          Est. Ship: Virtual delivery

            Ordering Information

            Price:
            $455.00
             
            With this ServicePac, repair is performed at your location (monitors receive onsite exchange). Service is provided Monday to Friday, 8:00 a.m. to 5:00 p.m., the same business day for critical calls or next business day for non-critical calls. An IBM service technician will be dispatched within 4 hours, if necessary, following IBM remote technical phone support. For calls dispatched after 1:00 p.m. local time, the technician will arrive by the morning of the following business day.

            Service levels are response time objectives and are not guarantees. Service levels available are based on the specific product purchased. For failing non-IBM components, customer must provide replacement part unless IBM has a Technical Support Agreement with the manufacturer. Service does not cover accessories, supply items and certain parts such as batteries, frames and covers. If the failing part is a non-IBM component, you’ll provide the part and IBM will provide the labor to replace it.
            Collapse & Return to Top
            General  
            Coverage Period 3 year(s)
            Coverage Starts Day One
            Response Type Repair / Replace
            Response Type Phone Support
            Response Type Onsite
            Service Hours 9x5 (Excludes Holidays)
            Service Included Technical support
            Service Included Parts and labor
            Service Included On-site
            Service Plan Type Servers
            Response Time 4 Hours
            Service  
            Class of Equipment Servers
            Contents Service plan documentation
            UNSPSC 81111812
            Warranty - Labor N/A
            Warranty - Parts N/A
            Collapse & Return to Top
            Add this product to your cart with selected accessories
             
            Add To Cart
            Memory (RAM) (2 Products)
            Add this product to your cart with selected accessories
             
            Add To Cart
            Collapse & Return to Top

            09