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To help maximize your investment in technology, your business needs access to a wide variety of specialized support resources. In response to this need, IBM has developed the ServicePac family of service offerings.
IBM ServicePac is a family of convenient, pre-packaged, part-numbered services that are easy-to-use, affordable, and available in a variety of configurations designed to meet the needs of businesses of all sizes. Each pre-packaged offering comes complete with a well-defined scope of services, including service hours, response times, and service agreement terms and conditions. Enhance the availability of your equipment by upgrading your level of service at the time of product purchase. No matter which option you select, you'll get IBM's outstanding service at an exceptional value.
Simply call the IBM ServicePac support number. You'll work with highly skilled remote support specialists, who can help determine your hardware problem and sometimes resolve it right over the phone. Or, if the problem is an easily replaced part, such as a disk drive, IBM will express ship the part to you for quick replacement.
IBM On-Site Repair ServicePacs keep your business running in the event of unplanned disruptions and provide continuous operation of critical business processes.