Great Deals. Huge Savings on Top Products.

Connection Interactive eCatalog


          Lenovo TopSeller Services 5-year Onsite 9x5 4-hour Warranty (TD Series)

          More From: Lenovo
          Item #: 17952850
          Mfr. Part#: 5WS0G38322
          Availability: In Stock
          Est. Ship: Virtual delivery

            Ordering Information

            Lenovo Onsite Warranty provides for dispatch of a Lenovo technician to your site to provide repair of your system in the event of an issue.

            4hr on-site response time in a 24x7 service window: Customers can benefit greatly from a fast response to their business-critical issues with an exceptional service coverage window of 24-hour, seven-days-a-week support. Once the customer’s incident is registered with the Lenovo call centre, an agent will troubleshoot the customer's problem remotely. If it is determined that an on-site visit is needed to resolve the problem, a technician is dispatched to arrive at the customer’s location within 4 hours. The response time (4 hours) is measured within the round-the-clock service window (24x7). So, for example, if a call is placed at 03:00 on Saturday morning, a technician will be on-site at the customer's location by 07:00 that same morning.
            Collapse & Return to Top
            Contents Service plan documentation
            Coverage Period 5 year(s)
            Response Time 4 Hours
            Response Type Onsite, Phone Support, Repair / Replace
            Service Hours 9x5 (Excludes Holidays)
            Service Included Hardware replacement, On-site, Parts and labor, Phone Support, Remote diagnosis, Repair, Trouble-shooting
            Class of Equipment Servers
            UNSPSC 81111812
            Warranty - Labor N/A
            Warranty - Parts N/A
            Collapse & Return to Top
            Add this product to your cart with selected accessories
            Add To Cart
            Servers (1 Product)
            Add this product to your cart with selected accessories
            Add To Cart
            Collapse & Return to Top

            Our Accessibility Policy

            We endeavor to make our website accessible to any and all users. Please contact us toll-free at 800-998-4388 if you need assistance with navigating our blog, website, or placing an order. We appreciate your business and are happy to answer any questions that you may have.