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          Polycom 1-year Premier Onsite Support for Pano Wireless Presentation System

          Polycom 1-year Premier Onsite Support for Pano Wireless Presentation System
          More From: Polycom
          Item #: 34211252
          Mfr. Part#: 4870-84685-114
          Availability: In Stock
          Est. Ship: Virtual delivery

          • Phone/web based support
          • Remote troubleshooting
          • Onsite parts replacement

          Upgrade to onsite support for parts replacement.

          Ordering Information

          Price:
          $493.89
           
          Polycom Premier Onsite enhances Premier support with onsite support in addition to Premier Support's technical support, advanced parts replacement, and software upgrades and updates. With Onsite support, after remote diagnosis of a product failure by a Polycom technical support engineer, Polycom will dispatch an authorized technician to your site to install the replacement part(s). The technician will also coordinate troubleshooting and testing activities with Polycom technical support and your designated contact in order to resolve the problem. The option does not include onsite installation of software upgrades, product enhancements, or product configuration support (although Polycom may install software updates which are required to restore the covered product to operational condition); installation service plans are available separately.
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          Contents Service plan documentation
          General
          Coverage Period 1.00 year(s)
          Response Time Next Business Day
          Response Type Onsite, Phone Support, Repair / Replace
          Service Hours 8x5
          Licensing
          Fulfillment Type Onsite Service
          Maintenance Included Yes
          Returns Policy This product is subject to our return policy. Please see our complete return policy for details.
          UNSPSC 81111812
          Warranty - Labor N/A
          Warranty - Parts N/A
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