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This course is a five-day hands-on program covering system installation, integration, configuration, maintenance, and operation of the Polycom MGC product line including the 25, 50 and 100 models, as well as the connected Manager Workstation. The curriculum is delivered in a combination of lecture and networking hands-on laboratory exercises. The audience is for Support Engineers Field Engineers, MGC Installers, System Administrators & Operators and the prerequisites are Introduction to Video Conferencing H.320 and Networks & Video Over IP (or equivalent knowledge), prior participation in a multi-point call, familiarity with electronic equipment and knowledge of Networks and Windows.
Through hands-on exercises you will learn how to install / configure MGC hardware and software, describe functions of the audio, video, data, Mux processors & network Interfaces (T1/E1-MPI (V.35/RS449) - H.320 & H.323 modules), perform network labs to integrate MGC, install / configure Workstation-MGC Manager, schedule / monitor / control a video conference, describe MGC architecture and major features, build real customer configurations, troubleshoot site connectivity problems, capture and read traces for conference diagnostics and obtain site status information and perform backups.