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The IT department's challenge is to make video meetings in conference rooms more effective, reduce video support calls and reduce the need for "white glove" video support service. Are your video conference room users distracted by video or audio quality issues? Are they having trouble seeing or identifying who is speaking? Are they finding it hard to pan the camera to focus attention on the active speaker? Are they frustrated by trying to learn another user interface? Solve these challenges and video conference room use goes up. More room use translates to fully realizing the benefits of video collaboration and achieving your expected return on investment. For Microsoft Lync users, the Polycom CX5100 unified conference station answers these challenges with a truly unique around-the-table video collaboration solution.