SAP Crystal Reports Server 2008 Support Upgrade 5-CAL Ent 15pts

          More From: SAP
          Item #: 11655483
          Mfr. Part#: 7008096
          Availability: On Order
          Est. Ship: Call for Availability

            To operate in IT landscapes shaped by business networks, globalization, and integrated business functions, you need holistic, solution-oriented support that helps you integrate your solutions.

            With such support, you can manage continuous and accelerated innovation – without disrupting business operations. And you can control complexity while reducing risk and total cost of ownership.

            Key elements of SAP Enterprise Support:

            Innovation delivers SAP enhancement and support packages that accelerate innovation, protect your IT investment, and help lower total cost of ownership.

            End-to-end solution operations provides an overall blueprint to optimize the operation of your SAP solutions and helps ensure the availability of your mission-critical business processes by managing performance and volume and improving data transparency and consistency across your entire landscape.

            Run SAP methodology offers a proven methodology and clear roadmap for using SAP standards to implement end-to-end solution operations.

            Mission-critical support provides continuous quality checks that help you perform several critical activities: analyze technical risks, implement continuous improvement activities, maintain custom codes, access the mission control center, communicate via a channel that delivers 24/7 mission critical support through a support advisory – and generate service-level agreements involving initial reaction on corrective action for priority one messages and initial reaction on commitments for priority two messages.

            Global support backbone facilitates support via the enterprise edition of SAP Solution Manager for implementing distributed systems, providing the quality management methodology, processes, and tools needed to perform advanced testing and implement solutions deployment, operations, and continuous improvement initiatives

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