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This ServiceConnection Desktop Protection provides Enhanced Warranty Coverage for desktop PC’s with a 1 year base warranty protecting your valuable investment at very affordable prices. ServiceConnection Desktop Protection Plans make sure that should anything happen, you will be up and running again as quickly as possible. Service Connection Desktop Protection assures that your desktop - and you - have the protection you need.
-Quick access to technical support - by phone and on-line
-Remote online support assistance
-Improved uptime and productivity with prompt repair services
-One number to call for HP and Lenovo
-Next business day onsite response
-The Plan includes hardware repair, parts and travel
-Phone and remote problem diagnosis and support for hardware problems
-The appropriate plan may be purchased anytime within the first 90 days from the date of purchase and the original manufacturer warranty is still in effect. The contract date will begin on the date of original product purchase. The device must be in good working order and not damaged.
-Post warranty plans are available on product already covered by a ServiceConnection plan.
-Out-of-box and refurbished equipment are eligible for Protection Plans based on the original warranty that the device comes with.
-Products not originally purchased from PCC are eligible with a proof of purchase, serial numbers and part numbers - all plan terms apply including the right to inspect the device.
-All-in-One PCs and similar devices are not eligible for ServiceConnection Plans.