Symantec Corp. Rewards Backup Exec 2010 Desktop Laptop Option (1-10 D L) 12 Months Basic Renewal Band E

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          Item #: 11047699
          Mfr. Part#: 20057521
          Availability: On Order
          Est. Ship: Call for Availability

            Every computing environment requires reliable technical support and timely version upgrades and content updates. Symantec Basic Maintenance is an ongoing investment in your Symantec software technologies-and your business. This package is designed to help you keep your non-essential systems current with the latest Symantec version upgrades and content updates.

            Key Features:

            - Access to the latest content, product enhancements, patches and upgrades.
            - Access to Symantec's call center during regional business hours for general inquiries and assistance.
            - 60-minute target reponse time.

            Extending or renewing support and maintenance helps your organization to maintain continued access to technical support, software updates, and new product version release entitlements. (Support extensions are purchased at the same time as the license; renewals are purchased when support expires.) With Symantec Express, the process has been improved to allow customers to easily renew Symantec support and maintenance services.

            - Customers are notified 60 to 90 days in advance that their support services contract is coming up for renewal.
            - Symantec Partners are notified at the same time as their customer
            - A Quote ID number will be assigned to each renewal for management and tracking purposes
            - Your Symantec Agreement Number (SAN) will also be available
            - Enhanced renewal notifications will, whenever possible, have additional information designed to help simplify and improve the renewal process, including quote numbers, part numbers, pricing, and more.

            Ordering Information


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