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Please note: if this is a Maintenance-only sku, then it will require proof of purchase from the original license order. The Proof of purchase information that is required to process these orders is the VIP Customer Number or Agreement Number AND the Original Veritas Order Number(s) and Reference Number(s).
The proof of purchase information can be found on the customer’s renewal letter from Veritas. If further assistance is needed please contact the Veritas Renewal team at 866-306-8787 or firstname.lastname@example.org.
GovC: Key as: SO for license and combo skus as well as media. Maintenance only skus need to be keyed on an SD.
PCC: Key through Quote to Order. The license and combo skus as well as the media will process through EDI and the maintenance only skus will be placed on backorder for the buyer to audit and order manually.
Data Capture: You must fill out the Additional Order Information Screen in JDE.
Click here for an estimate of how long it will take the order to be fulfilled.
Returns: Exception basis only. Contact customer service through the Sales Support Desk (x35555).
This Enterprise Vault software provides a flexible archiving framework to enable the discovery of content held within email, file system and collaborative environments, while helping to reduce storage costs and simplifying management. Enterprise Vault manages content via automated, policy-controlled archiving to online stores for active retention and seamless retrieval of information. The built-in powerful search and discovery capabilities of Enterprise Vault are complemented by specialized client applications for corporate governance, risk management and legal protection. Central to every organization is the creation and ongoing management of the archive and its contents. Enterprise Vault software is designed to deliver the capability to securely retain archived data in such a way that it can be fully exploited and expired when it is no longer required.