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Please note: if this is a Maintenance-only sku, then it will require proof of purchase from the original license order. The Proof of purchase information that is required to process these orders is the VIP Customer Number or Agreement Number AND the Original Veritas Order Number(s) and Reference Number(s).
The proof of purchase information can be found on the customer’s renewal letter from Veritas. If further assistance is needed please contact the Veritas Renewal team at 866-306-8787 or firstname.lastname@example.org.
GovC: Key as: SO for license and combo skus as well as media. Maintenance only skus need to be keyed on an SD.
PCC: Key through Quote to Order. The license and combo skus as well as the media will process through EDI and the maintenance only skus will be placed on backorder for the buyer to audit and order manually.
Data Capture: You must fill out the Additional Order Information Screen in JDE.
Click here for an estimate of how long it will take the order to be fulfilled.
Returns: Exception basis only. Contact customer service through the Sales Support Desk (x35555).
Backup Exec Agent for Windows:
The Backup Exec Agent for Windows provides high performance data protection for remote Windows servers and includes Open File protection and Simplified Disaster Recovery. This Agent optimizes data transfers for 32-bit and 64-bit remote Windows servers with NDMP technology that also provides source-level compression and distributed processing at the client.
Backup Exec 2014:
Backup Exec 2014 delivers powerful, flexible, and easy-to-use backup and recovery to protect your entire infrastructure whether built upon virtual, physical, or a combination of both. Using modern technology, Backup Exec backs up local or remote data to virtually any storage device including tape, disk and cloud. Recovery is fast and efficient. With a few simple clicks, you can quickly search and restore granular file or application objects, applications, VMs, and servers directly from backup storage. Featuring improved performance, increased visibility, simplified management, and support for the latest operating systems and applications, Backup Exec 2014 is the faster, stronger backup solution.
Critical IT processes run all hours of the night, and hackers, worms and malware intrusions do not keep business hours, so you need 24x7 access to Symantec’s best-in-class support engineers – a team of experts with the industry’s most comprehensive knowledge and experience in availability, security, performance and compliance software. Whether your company is small or large, local or multinational, a service interruption can mean significant loss to your business. Symantec recommends Essential Support Services as the minimal level of protection for most businesses. Key Benefits: Regular updates and upgrades insure your systems and products are current; Cost savings that come with selecting a value-priced service plan; 24x7 access to expert problem resolution through Symantec’s award-winning global delivery team.