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Please note: if this is a Maintenance-only sku, then it will require proof of purchase from the original license order. The Proof of purchase information that is required to process these orders is the VIP Customer Number or Agreement Number AND the Original Veritas Order Number(s) and Reference Number(s).
The proof of purchase information can be found on the customer’s renewal letter from Veritas. If further assistance is needed please contact the Veritas Renewal team at 866-306-8787 or firstname.lastname@example.org.
GovC: Key as: SO for license and combo skus as well as media. Maintenance only skus need to be keyed on an SD.
PCC: Key through Quote to Order. The license and combo skus as well as the media will process through EDI and the maintenance only skus will be placed on backorder for the buyer to audit and order manually.
Data Capture: You must fill out the Additional Order Information Screen in JDE.
Click here for an estimate of how long it will take the order to be fulfilled.
Returns: Exception basis only. Contact customer service through the Sales Support Desk (x35555).
Given the wide range of equipment, the high pace of change, and the several diverse teams involved in today's data centers, even the best-run environments can suffer from configuration drift: discrepancies between your intended and deployed states which can remain undetected until it is too late.
Testing is a key tool in the arsenal of business continuity professionals intended to ensure the success of their business continuity plans. But tests can be disruptive. They are also effort and resource intensive and usually not conducted very frequently. When they are conducted they can fail to identify critical flaws in your environment exposing you to system downtime and data loss and compromising your ability to meet your recovery time objective (RTO) and recovery point objective (RPO).